1 of 5
  • Fast delivery

  • Delivery across Canada

  • Secure payment

  • 7 days a week customer service

FAQs

Do you have points of sale in Canada?

Currently, our products are only available on our website.

Where do we ship?

We deliver everywhere in Canada

Do the products contain essential oils or allergens?

Beldi soap with essential oils contains a very small dose of Eucalyptus essential oil. However, if you are unsure about the risk of allergens, you can consult the list of ingredients on each product sheet on our website before purchasing.

Order processing time

Your order will be subject to a processing time of 1-2 business days before shipping.

Delivery times

We ship our orders with Canada Post from Montreal, QC, Canada.

OLIA also delivers locally for certain areas of Montreal reception after 1 business day once your order has been processed. Local delivery ensures you receive your package faster. If you are not offered local delivery once you get to the checkout, it is because your area is not supported by this delivery method, please choose delivery with Canada Post.

Delivery times with Canada Post vary between 1 to 5 business days after confirmation of order shipment depending on your place of residence in Canada.

Shipping costs

Olia offers free delivery anywhere in Quebec for all orders of $79.99 and more excluding taxes and promotional codes.

For orders under $79.99 local delivery is at a fixed price of $10 and with Canada Post the price will depend on the size of the package, its weight and its destination.

How do I locate my order?

You will find your order tracking number in the shipping confirmation email that will be sent to you once your order has been shipped .

You can also log in to your online account to view and track your orders.

Here is also a quick link to this page followed by a command.

How to reach us ?

-You can contact us viathe contact form

-By email address: contact@oliacosmetic.com

-By chat: At the bottom of the home page to your right.

-Toll-free number: 1-855-700-OLIA (Monday to Friday from 9:00 a.m. to 3:00 p.m.)